Brother Printers – Windows 10 Users

by | Aug 3, 2016

Important Information for Windows 10 Users

This notice is for customers using Win10 OS. If you are not using Win10, this notice does not pertain to you.

The next major update to Windows 10 is scheduled to be released on August 2nd, 2016.

After your Windows 10 PC has been updated, either automatically or by manually updating through Windows Updates, you may no longer be able to print or scan using the USB and Network connections. To resolve this issue, you will need to uninstall the existing Brother software and then reinstall it.

USB users, please click here to visit our Support Center for instructions how to uninstall and reinstall the Brother software from Windows 10.

Network users, please click here to visit our Support Center for instructions how to uninstall and reinstall the Brother software from Windows 10.

Best Regards,
Customer Service
Brother International Corporation, USA

Source: Brother International

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