Parts purchased through Ingram Technology have a 30 day exchange only warranty. Customers can request a full refund, but it will be at the digression of management and the type of part returning. Special order parts are non-refundable. Customers that receive a refund will pay a 20% restocking fee.
Custom Built Computers
Customers can return a computer within 7 days of purchase for a refund. There will be a 20% restocking fee.
There is no refund on any software that is open and/or installed.
Used Parts & Computers
There is a 7 day exchange warranty on all used parts. No cash refunds.
Website & Email Hosting
Ingram Computer Services offers a 15 day money back guarantee for anyone not completely satisfied with our website hosting services. This does not include any setup or design fees which are non-refundable. Service must be canceled with the first fifteen days of signup. To cancel the service, please email firstname.lastname@example.org or call us (931) 542-9327 with at least 30 days notice.
Update October 6, 2021
The power button on my Dell laptop wouldn't depress so my computer wouldn't turn on. Brought to Ingram as I saw the reviews online and couldn't have been more pleased with the service and price. Thank you so much to Janice and Ben for getting me back in business! I'll be back for any and all computer hardware needs!Katy P. 8/12/2021