Refund Policy

Computer Parts

Parts purchased through Ingram Technology have a 30 day exchange only warranty. Customers can request a full refund, but it will be at the digression of management and the type of part returning. Special order parts are non-refundable. Customers that receive a refund will pay a 20% restocking fee.

Custom Built Computers

Customers can return a computer within 7 days of purchase for a refund. There will be a 20% restocking fee.


There is no refund on any software that is open and/or installed.

Used Parts & Computers

There is a 7 day exchange warranty on all used parts. No cash refunds.

Website & Email Hosting

Ingram Computer Services offers a 15 day money back guarantee for anyone not completely satisfied with our website hosting services. This does not include any setup or design fees which are non-refundable. Service must be canceled with the first fifteen days of signup. To cancel the service, please email or call us (931) 542-9327 with at least 30 days notice.

Update October 6, 2021

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  • Good service is difficult to come by, but its easy to find at Ingram Computer Services! Wonderful service, great communications, enjoyable personalities. Very Happy with the Results Matt & Janet provided.

    Sincerely, James

    mrtnpirate 10/13/2021

    Does all of our IT stuff, he has been able to solve every problem we have ever had. He is very personable with the staff, definitely highly recommend.

    Ben W. 10/13/2021
  • These people were so nice and friendly with helping me with my broken computer. They were very knowledgeable and once it was fixed I have had no more trouble! I will definitely be going back. I also received email updates, which I greatly appreciated. Great business!

    Lynn S. 8/22/2021

    The power button on my Dell laptop wouldn't depress so my computer wouldn't turn on. Brought to Ingram as I saw the reviews online and couldn't have been more pleased with the service and price. Thank you so much to Janice and Ben for getting me back in business! I'll be back for any and all computer hardware needs!

    Katy P. 8/12/2021

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