Data Policy

Although we make every effort to protect our customer’s data, Ingram Technology cannot and will not be responsible for any data lost while in or out of our care. We believe it is the owner of the data’s responsibility to make regular backups, including but not limited to personal data and business data. This belief is inline with our industry.

By servicing your computer at Ingram Technology, you understand that Ingram Technology cannot and will not be held financially liable for any and all data that may be lost while serviced at our facility. If it is shown that Ingram Technology is at fault with lost or damaged hardware, Ingram Technology will replace hardware at our cost with replacement hardware comparable to the lost or damaged hardware.

If Ingram Technology backs up your data for services such as hard drive cloning or operating system reinstallation, we will keep your data on file for up to 30 days. We do this in the event that during the restore process data may have not been restored completely. Upon completion of services it is the customer’s responsibility to examine the services done and let Ingram Technology know of any missing data within the 30 day period. After 30 days we will not be able to retrieve any data that has been backed up in our office!

Updated January 1, 2016

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  • Good service is difficult to come by, but its easy to find at Ingram Computer Services! Wonderful service, great communications, enjoyable personalities. Very Happy with the Results Matt & Janet provided.

    Sincerely, James

    mrtnpirate 10/13/2021

    Does all of our IT stuff, he has been able to solve every problem we have ever had. He is very personable with the staff, definitely highly recommend.

    Ben W. 10/13/2021
  • These people were so nice and friendly with helping me with my broken computer. They were very knowledgeable and once it was fixed I have had no more trouble! I will definitely be going back. I also received email updates, which I greatly appreciated. Great business!

    Lynn S. 8/22/2021

    The power button on my Dell laptop wouldn't depress so my computer wouldn't turn on. Brought to Ingram as I saw the reviews online and couldn't have been more pleased with the service and price. Thank you so much to Janice and Ben for getting me back in business! I'll be back for any and all computer hardware needs!

    Katy P. 8/12/2021

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