Better Customer Service

by | Jan 16, 2015

We are proud to announce that we have upgraded our office software to provide better customer service. Now our customers can track their repairs online, email and text in real time. Customers can even check-in their computers via the website for faster processing.

  • Customer Portal
    • View invoices
    • View tickets
    • Approve estimates
    • Complete accounting history
  • Repair status updates via Email
  • Repair status updates via Text Messages
  • Reply to status updates via text or email
  • Appointment updates via Email or Text

Many of you have already noticed the email updates letting you know the status of your computer or when an appointment has been scheduled. So far the feedback has been positive. This feature can be disabled.

We have the best customers in town and we want to provide the best services available. If you have any questions or comments please don’t hesitate to contact us.

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