A pair of doctoral students and their advisor, looking for insights into the inner workings of tech support scams, spent eight months collecting data on and studying the tactics and infrastructure of the scammers, using a purpose-built tool. What they uncovered is a...
This is a scam targeting Windows 8 and Windows 10 PCs One of the most recent support call scams involves Microsoft’s Security Essentials, the free antivirus solution that the company is offering to users of Windows 7 or older Windows versions. The company published a...
The US Federal Trade Commission (FTC) has filed a legal complaint against five companies, four in the US and one from India, and three individuals for running a so-called “tech support scam” scheme. The complaint, which is embedded at the end of this...
